Public offer

Public offer for the sale of hotel services

Individual entrepreneur Boyko Oleksiy Vyacheslavovich (hereinafter referred to as the "CONTRACTOR"), registered and acting in accordance with the legislation of Ukraine, guided by Art. 633 and Art. 641 of the Civil Code of Ukraine, concludes this Agreement with any person, hereinafter referred to as the "CUSTOMER".

After payment, a booking confirmation is sent to the client's email, after which the client can check into our hotel. It is not necessary to present the letter.

The Agreement is considered concluded and comes into force from the moment you perform the actions provided for in the Offer, which means your unconditional accession to all the terms of the offer without any exceptions or restrictions.

This Agreement is a service agreement concluded by way of a public offer and regulates the procedure for the provision of services and obligations arising in connection therewith between the CONTRACTOR and the CUSTOMER. The text of this Agreement is posted on the Internet at https://www.poseidon-apart-otel.com/ru//publichnaya-oferta

1. Terms and definitions used in this Agreement

Online booking system – a set of software services of the CONTRACTOR, providing the opportunity for the CUSTOMER to quickly access the database of hotel rooms provided for further formation of an order for the purchase of temporary accommodation services in part of such a fund.

2. Subject of the Agreement

2.1. The subject of this Public Offer is the booking and sale of hotel services to the CUSTOMER under the terms of this Offer and in accordance with the tariff plans published on the website https://www.poseidon-apart-otel.com.

3. Rights and obligations of the parties

3.1. The CUSTOMER MAY:

3.1.1. Place orders for booking hotel services using the Internet, by phone and other methods indicated on the website https://www.poseidon-apart-otel.com. In this case, the CUSTOMER acknowledges that in the event of using the CONTRACTOR'S service, he fully and unconditionally accepts the terms of this Offer, regardless of the method by which the order was made.

3.1.2. You can refuse or change your order only after agreeing with the CONTRACTOR in writing.

3.1.3. Choose a payment method for the order from those offered on the website https://poseidon-apart-otel.com.

3.1.4. Independently check the order details before placing and booking hotel services. The CUSTOMER is fully responsible for the veracity of the information and the legality of the use of the data used by him when placing the order.

3.2. The CONTRACTOR HAS THE RIGHT:

3.2.1. Require the Customer to comply with all procedures for ordering and booking hotel services in strict accordance with the rules set out on the website https://www.poseidon-apart-otel.com and in this Offer. Whatever actions the CUSTOMER takes, the CONTRACTOR is responsible for the proper execution of only those actions and procedures performed in compliance with these rules.

3.2.2. Require the CUSTOMER to fully agree with the terms of the Offer. Without agreement with the terms of the Offer, refuse to provide services to the CUSTOMER.

3.2.3. Withhold from the Customer or demand payment of the full cost of fines under the hotel conditions specified in the order in the event of a change, refusal of the order or failure to enter the hotel. In this case, the CUSTOMER recognizes the CONTRACTOR's actions as completely lawful and has no claims.

3.2.4. Require the Customer to pay the full cost for one billing day of the order made.

3.2.5. In exceptional cases, replace previously confirmed hotel rooms with rooms of the same category without charging additional fees.

3.3. THE CUSTOMER IS RESPONSIBLE:

3.3.1. Agree to the terms of this Offer.

3.3.2. Do not proceed with placing an order without first familiarizing yourself with the CONTRACTOR's rules. If the CUSTOMER has started placing an order, the CONTRACTOR has the right to assume that the CUSTOMER is fully aware of and agrees with the rules.

3.3.3. Specify current contact information when registering and placing an order (phone number, e-mail).

3.3.4. Specify and check the correctness of all the data required to place an order when placing an order. If the CUSTOMER refuses to provide the necessary data, the CONTRACTOR has the right to refuse to place the order.

3.3.5. Pay the full cost of the order using the payment methods presented on the website https://www.poseidon-apart-otel.com and within the timeframes specified by the CONTRACTOR when placing the order.

3.3.6. In case of order refusal (cancellation), immediately notify the CONTRACTOR about this (with subsequent provision of written confirmation). Cancellation is considered accepted from the moment the CONTRACTOR receives a written confirmation of cancellation.

3.4. THE CONTRACTOR IS RESPONSIBLE FOR:
3.4.1. Provide the CUSTOMER with the necessary information and instructions for placing an order. Information that the CONTRACTOR publishes on the website https://www.poseidon-apart-otel.com is considered exhaustive information.
3.4.2. If it is impossible to book on the terms stated by the CUSTOMER, inform the CUSTOMER about this and offer a booking on alternative terms.
3.4.3. Accept payment for services from the CUSTOMER (including through third parties) after the order has been properly placed and the hotel services have been successfully booked.

4. Rules for canceling an order, changing an order and refunding money to the CUSTOMER

4.1. The CUSTOMER has the right to cancel the order at any time. Free cancellation is possible 30 days before arrival, less than 30 days, the payment is not refundable and remains at the hotel as a penalty. Money for additional services is not refundable, they can be spent in full on the bar, kitchen, sauna rental during the stay.

5. Responsibility. Dispute resolution

5.1. The CUSTOMER represents the interests of all persons specified in the order and is personally liable to the CONTRACTOR for the accuracy of the data provided in the application about them, for the fulfillment by all persons of all obligations, including the obligation to pay for the order and pay a fine in the event of refusal to provide hotel services (including failure to check in at the hotel).

5.2. The CONTRACTOR shall not be liable in the event of failure to perform or improper performance of services on its part or on the part of third parties, arising from the falsity, insufficiency or untimeliness of supporting information and documents provided by the CUSTOMER, as well as other violations of the terms of this Offer by the CUSTOMER.

5.3. The CONTRACTOR shall not be liable in the event of the CUSTOMER's failure to check in at the hotel on the first day of arrival and, as a result, possible failure to check in at the hotel.

5.4. The CONTRACTOR shall not be liable for the discrepancy between the provided service and the CUSTOMER's expectations and his subjective assessment.

5.5. The Parties shall make every effort to reach agreement on contentious issues through negotiations. If it is impossible to reach agreement during negotiations, the disputes that arise shall be subject to consideration in court in the manner prescribed by the legislation of Ukraine.

5.6. For all other issues not provided for in this Offer, the Parties shall be guided by the current legislation of Ukraine. All possible disputes arising from the provisions of the Offer shall be resolved in the courts of Ukraine in accordance with the current legislation of Ukraine.

6. Force Majeure

6.1. The Parties shall be released from liability for full or partial failure to fulfill their obligations under the Agreement if such failure was the result of force majeure, i.e. extraordinary and inevitable circumstances.

6.2. Force majeure circumstances include, in particular: natural disasters, military actions, national crises, strikes in a region or area, actions and decisions of government authorities, failures in telecommunications and energy networks, the action of malicious programs, as well as unfair actions of third parties, expressed in actions aimed at unauthorized access and / or disabling the software and / or hardware complex of each of the Parties.

7. Amendment and termination of the Agreement

7.1. This Agreement shall enter into force from the moment the CUSTOMER begins the order process and is valid indefinitely.

7.2. The CUSTOMER has the right to refuse the CONTRACTOR's services at any time. The CUSTOMER's refusal entails the termination of all obligations of the CONTRACTOR to him from the moment of such refusal.

7.3. The CONTRACTOR has the right to unilaterally, without giving reasons, terminate this Agreement.

7.4. The CUSTOMER has no right to terminate the Agreement after accepting its terms.

7.5. The CONTRACTOR has the right to change the terms of this Agreement and its appendices, introduce new Appendices to this Agreement without prior notice. The CUSTOMER, knowing about the possibility of such changes, agrees that they will be made. If the CUSTOMER continues to use the CONTRACTOR's services after such changes, this means his consent to them.

8. Data Confidentiality

8.1. The CUSTOMER is guaranteed the confidentiality of the data provided for booking hotel services.

8.2. The CUSTOMER is responsible for the confidentiality of his registration name (login) and password, as well as for all actions performed under such name (login) and password. The CONTRACTOR shall not be liable and shall not compensate for damages arising from the unauthorized use of the CUSTOMER'S identification data by third parties.